Keoolix (“Company”, “we”, “our”, “us”) respects an individual’s privacy and is committed to protecting the same. This Privacy Policy (“Policy”) describes how we collect, use, disclose and transfer Personal Information through platforms controlled by the Company viz. www.keoolix.in and mobile sites/application (the “Platforms”).
By accessing and/or using our Platform and providing the information as explained in this Policy, you consent to the collection and use of the information you disclose on the Platform in accordance with this Policy.
2. How Do We Collect Your Personal Information?
We communicate with you through a variety of means and channels, including our Platform, email, phone, or text messaging.
Voluntary Submission: We collect and store information you provide when using our Platform (e.g., registering, placing orders, subscribing to newsletters).
Automatic Collection: We use cookies and similar technologies to collect information about your device, browsing actions, and usage patterns to improve your experience.
Other Sources: We may receive information from third parties (e.g., delivery partners) to correct records and deliver purchases more easily.
3. What Personal Information Do We Collect?
The Company limits itself to collect information which is necessary to ensure accurate services. Categories of Personal Information collected include:
Your name, e-mail, postal addresses, phone number(s), and country.
Date of birth, language preference, and location.
Names of people to whom purchases have been shipped.
Payment information (processed via secure third-party gateways).
Technical data about your device and system.
4. Purpose of Collection
The Company may use your Personal Information to:
Verify your identity and fulfill product purchases.
Communicate order updates, offers, and responding to your requests.
Administer contests, promotions, or surveys.
Comply with legal obligations and prevent fraud.
Analyze trends to improve our website and product offerings.
5. Sharing of Personal Information
We do not rent or sell your Personal Information to any third party. We may share information with:
Service Providers: Logistics, payment processors, and customer support partners who perform services on our behalf.
Legal Authorities: If required by law or in good faith belief that such disclosure is necessary to respond to court orders or protect rights/safety.
Business Transfers: In the event of a merger or sale of the business.
6. Cookies
We use “cookies” to track preferences and activities on the Platform. Cookies help us understand customer preferences, keep track of advertisements, and compile aggregate data about site traffic. You can choose to turn off cookies in your browser settings, though some features of the Platform may be disabled.
7. Security
We endeavor to protect Personal Information against loss, theft, and unauthorized access using physical measures (locked files), technical tools (encryption, passwords), and organizational controls (confidentiality agreements). All sensitive/credit information supplied is encrypted via Secure Socket Layer (SSL) technology.
8. Your Rights & Opt-Out
You may opt-out of receiving promotional communications by clicking the "unsubscribe" link in emails or contacting us. You have the right to withdraw consent for data processing by writing to us, though this may limit your ability to use certain services.
9. Policy Review
We may review and change this Policy from time to time. Changes will be effective immediately upon posting on this page. We encourage you to review this Policy frequently.
10. Grievance Officer
If you have any complaints or queries related to your Personal Information or our Policy, please contact our Grievance Officer:
Name: Mohammad Faiz Ahmad
Address: Aroma Hair & Beauty Salon, Shop no.4, Apollo Crossroad, Near Bus Stand, India
